Privacy Policy

Privacy Policy for In Real Life Social Connect

This Privacy Policy ("this Policy") applies to In Real Life Social Connect ("we", "us", or "our"). We are committed to protecting your privacy and handling your personal information in an open and transparent way. By providing us with personal information, you indicate that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it. If you do not wish to provide personal information to us, then you do not have to do so, however, it may affect your use of our website, or any products and services offered on it.​

What does this privacy statement cover?

This Policy explains how we collect, handle, store, and protect personal information when:

• You use our website (www.inreallifesocialconnect.com).

• You register for or participate in our speed dating events, matchmaking services, coaching sessions, workshops, or other dating services.

• You communicate with us through our website, email, phone, or in person.

• We perform any other activities that form part of the operation of our business.​

What laws apply to us?

When handling personal information, we will take all reasonable steps to comply with:

• The Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act) and other applicable legislation.

• The Online Safety Code for Dating Services, ensuring online safety standards are met.

• Any other applicable laws in your jurisdiction if you are accessing our services from outside Australia.​

What personal information do we collect?

Information you provide directly:

• Registration Information: Name, age, gender, contact details (email address, phone number), location, relationship status, and preferences.

• Profile Information: Personality, interests, hobbies, lifestyle, relationship goals, and photos.

• Matchmaking Preferences: Partner criteria, including age range, location, physical attributes, interests, and values.

• Event Registration Information: Dietary requirements, accessibility needs, and emergency contact information.

• Feedback: Ratings, reviews, and comments about events, services, and matches.

• Payment Information: Credit card details or other payment information (processed securely through a third-party payment processor).

• Coaching Session Information: Notes and records from coaching sessions (kept confidential).

• Communications: Records of email, phone, or in-person conversations with our staff.

Information we collect automatically:

• Log Information: IP address, browser type, device information, pages visited, and other usage data.

• Cookies and Web Beacons: Used to track website activity and personalise user experience (see our Cookie Policy below).

• Location Data: With consent, we may collect your approximate location to suggest relevant events and matches.

Information from other sources:

• Referrals: Information provided by individuals who refer you to our services.

• Publicly Available Information: Information from publicly accessible sources, such as social media profiles (with your consent).​

How do we use your personal information?

Providing and Improving Our Services:

• Creating and managing your profile.

• Matching you with potential partners based on your preferences.

• Facilitating introductions and communication.

• Organising and managing speed dating events, workshops, and other dating services.

• Providing personalised coaching and advice.

• Improving our matching algorithms and service offerings.

• Operating and maintaining our website.​

Communication:

• Sending notifications about matches, events, and opportunities.

• Responding to enquiries and providing customer support.

• Sending promotional materials, newsletters, and updates (you can opt out at any time).​

Safety and Security:

• Verifying identity.

• Monitoring user activity and enforcing terms of service.

• Investigating and preventing fraud, abuse, and other harmful activity.

• Scam Prevention: Educating users about common scams and offering reporting mechanisms.

• Background Checks: Conducted only with explicit consent for safety purposes.​

Research and Analytics:

• Analysing user behaviour and trends to improve services.

• Conducting market research and surveys.

• Improving marketing and advertising efforts.​

When will we disclose your personal information?

With potential matches:

• Your profile information will be shared with potential matches who meet your criteria.

• We will never share your contact information with potential matches without your explicit consent.

With service providers:

• We share information with third-party service providers who help us operate our business, such as payment processors, event venues, marketing agencies, and IT support.

• These providers are contractually obligated to protect your information and only use it for the purposes we specify.

For legal reasons:

• If required by law, or if necessary to protect rights, safety, or comply with legal obligations.

Business Transfers:

• In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring company.

How do we protect your information?

We implement a range of security measures, including:

• Staff education on privacy obligations.

• Administrative and technical access controls.

• Technological security measures, including SSL encryption and antivirus software.

• Physical security measures, such as restricted office access.

Despite these measures, no security system is completely foolproof, and data transmission over the internet is at your own risk.

How can you access your personal information, or seek to have it corrected?

You may access your personal information or request corrections by contacting us.

Who can you contact?

If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us at:

In Real Life Social Connect
hello@inreallifesocialconnect.com
ABN 81 530 750 987

Changes to the Privacy Policy

We may modify this policy at any time. Any updates will be effective immediately upon posting. Please check this page periodically.​

Cookie Policy

Our website uses cookies to enhance your browsing experience and provide personalised services.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality.

• Analytics Cookies: Help us understand user behaviour.

• Functional Cookies: Personalise user experience.

• Advertising Cookies: Show relevant ads based on interests.

Managing Cookies:

You can manage cookies via your browser settings. Note that disabling certain cookies may affect website functionality.

By continuing to use our website, you consent to our use of cookies as described in this policy.

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Terms & Conditions

In Real Life Social Connect – Matchmaking Services

Terms & Conditions

 

Effective Date: 11th February 2025. Last Updated: April 2025

1. Introduction

By using the matchmaking services offered by In Real Life Social Connect (IRLSC), you agree to these Terms & Conditions. Please read them carefully. If you do not agree to these terms, you must not use our services.

 

2. Services Provided

IRLSC offers bespoke, human-centred matchmaking services focused on real-life connection. 

 

Additional date matches beyond the three /or six matches as stipulated in your package, simply charge a $100 curation fee. You can have as many of these as you need from 6 Months of your sign up date. 

 

Our packages and features include:

 

Territory Connection Package

• 1:1 Discovery & Value Session (15 minutes)

• Full bespoke matchmaking profile creation using your photos and optional intro video

• 1x Personally Coordinated Match & First Date Setup

• 2x Additional Date Setups (Second & Third Matches)

• 3x Post-Date Check-In Calls

• Verified Venue Discounts at Darwin Waterfront

• “Building Healthy Relationships Across Five Dates” e-Dating Guide

 

Optional Add-Ons: 

• Confidence or Communication Coaching, Pre/Post-Date Coaching, App Profile Building Support, Profile Photo Shoot, Style/Appearance Guidance

• 12-Month Match Guarantee (Darwin-based clients only: If no match is found, we continue working with you for free)

 

The Silver Lining Package

• 1:1 Discovery & Value Session (15 minutes)

• Full bespoke matchmaking profile creation + optional intro video

• 1x Style/Appearance Guidance

• 6-week Confidence and Communication Coaching package

• 1x Personally Coordinated Match & First Date Setup

• 2x Additional Date Setups (Second & Third Matches)

• 3x Pre & Post-Date Support Calls

• Verified Venue Discounts at Darwin Waterfront

• “Building Healthy Relationships Across Five Dates” e-Dating Guide

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Optional Add-Ons: 

• Profile Photo Shoot, Pre/Post-Date Coaching, App Profile Building Support

• 12-Month Match Guarantee (Darwin-based clients only: If no match is found, we continue working with you for free)

 

Go for Gold Package

• 1:1 Discovery & Value Session (15 minutes)

• Full bespoke matchmaking profile creation + optional intro video

• Priority Matching & VIP Search Access

• 6x Personally Coordinated Matches with Full Concierge Support

• 6x Pre-Date Coaching & Prep Calls

• 6x Post-Date Feedback & Strategy Sessions

• 4-week Confidence and/or Communication Coaching

• Style & Presentation Session

• 3x Style/Appearance Guidance

• Premium Darwin Venue Discounts & Reservations

• “Building Healthy Relationships Across Five Dates” e-Dating Guide

 

Optional Add-Ons: 

• Profile Photo Shoot, App Profile Building Support

• 10-Month Match Guarantee (Darwin-based clients only: If no match is found, we continue working with you for free)

 

3. Eligibility

To use our services, you must:

• Be at least 18 years of age

• Be able to enter into a legally binding contract

• Reside in Darwin or surrounding areas (unless otherwise agreed)

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4. Payment Terms

• Payments for each package or add-on are due before the service is rendered.

• The pricing for each service is as stated on the website at the time of booking.

• Payments are deducted from the initial deposit amount, where applicable.

• No refunds are provided for payments made for services rendered.

• Cancellations must be made at least 24 hours before any scheduled appointment.

• No refunds will be issued for missed dates; you must advise of cancellations at least 24 hours before a date to reschedule. You can only reschedule once during your contract with IRLSC.

 

5. Matchmaking Process & Guarantees

• Matches are determined based on the information provided in your matchmaking profile, using professional judgment and matching algorithms.

• While IRLSC commits to working diligently to find a match for you, there is no guarantee of a match within any specific timeframe, this can take time to find a suitable match, unless stated in the package guarantee.

• If a match is not found within the guaranteed period (as specified for Darwin-based clients), IRLSC will continue working with you for free until a match is found.

 

6. Privacy & Data Protection

• All personal data provided during the matchmaking process (including your profile and photos/videos) is stored securely and only used for the purpose of matchmaking.

• We will only share your personal information with potential matches if they have explicitly agreed to view your profile.

• By using our services, you agree to receive updates about your matchmaking process via email, text, phone call, and sometimes WhatsApp if required (unless you opt out).

 

7. Responsibilities of Clients

• You must provide accurate and honest information when completing your profile. Failure to do this may affect your matches and not make IRLSC liable for your outcomes. Package may be terminated if found. 

• You agree to actively engage in the matchmaking process, respond to communication, and attend scheduled dates (unless there is an emergency).

• If you fail to attend dates, consistently refuse to engage with matches, mistreat any of the clients or staff of IRLSC, or behave inappropriately, IRLSC reserves the right to suspend or terminate services with deposit retained.

 

8. Limitations of Liability

• IRLSC provides matchmaking services on a best-effort basis. We do not guarantee specific outcomes or that a match will result in a long-term relationship.

• We are not responsible for any personal harm, emotional distress, or any loss or damage arising from any interactions between clients.

• We are not liable for any third-party services (e.g., restaurants, venues, etc.) used during matchmaking-related events, even though we offer  partner discounts at select Waterfront venues for your benefit. 

 

9. Code of Conduct

• All clients must treat others with respect. Abusive language, behaviour, or harassment will not be tolerated and may result in termination of services.

• Any report of this requires evidence or a statutory declaration to proceed further. 

• Clients are expected to engage in honest communication throughout the matchmaking process. If found in breaching of these terms, your services may be cancelled at any time and funds of your package retained. 

• Respectful Behaviour:
  Clients must treat all other clients, staff, and third parties with courtesy and respect at all times, whether in person, by phone, email, text, or any other form of communication. Intimidation, harassment, abuse, or humiliation of others will result in immediate termination of services without refund.

• Honesty and Integrity:
  Clients must provide truthful, current, and accurate information in their profile and all communications. Misrepresentation of age, relationship status, background, or intentions is grounds for suspension or termination.

• Personal Use Only:
  Services are for personal, non-commercial use only. Clients may not use IRLSC’s services for business, commercial, or promotional purposes.

• No Impersonation or Misuse:
  Clients must not impersonate any person or entity, or mislead others about their identity.

• No Criminal, Abusive, or Dangerous Conduct:
  Clients must not engage in any unlawful, threatening, abusive, harassing, defamatory, obscene, or otherwise inappropriate behaviour, including stalking or physical harm. Clients must not have undisclosed criminal convictions or be required to register as a sex offender.

• Emotional and Physical Readiness:
  Clients must warrant that they are emotionally and physically fit to participate in dating and are not currently addicted to drugs, alcohol, or engaging in self-harming behaviours.

• Confidentiality:
  Clients must respect the privacy and confidentiality of other clients. Sharing another client’s personal information, photos, or communications without explicit consent is strictly prohibited due to privacy. 

• No Third-Party Promotion:
  Clients must not use the service to promote products, services, or other businesses.

• Reporting Misconduct:
  Clients agree to promptly report any violations of these Terms & Conditions, inappropriate behaviour, or safety concerns to IRLSC for investigation and possible action.

• Compliance with Laws:
  Clients agree to comply with all applicable laws and regulations in connection with their participation in IRLSC services.

• No Endorsement of Statements:
  Clients must not imply or state that their views or actions are endorsed by IRLSC.

• No High-Pressure Solicitation:
  Clients must not engage in high-pressure tactics or solicitation of other clients for any reason.

 

10. Termination

• IRLSC reserves the right to terminate the contract at any time if clients violate these Terms & Conditions.

• Clients may also terminate the contract by notifying IRLSC in writing via email, no refunds will be issued for services already rendered.

 

11. Dispute Resolution

• In the event of any disputes, both parties agree to attempt to resolve the issue through mediation before taking any legal action.

• Any legal disputes will be governed by the laws of the jurisdiction in which IRLSC operates.

 

12. Amendments

IRLSC reserves the right to update or amend these Terms & Conditions at any time. Any changes will be posted on the website and will become effective immediately.

 

13. Contact Information

For any questions or concerns, please contact us:
Email: hello@inreallifesocialconnect.com
Phone: Email to request a call

Facebook: In Real Life Social Connect
Website: www.InRealLifeSocialConnect.com

 

Acknowledgement

By using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

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